***** Please Read Carefully when you book your Trip *****
Your Time and Our Time are very important to us ... Please Follow them:
- Safety Information: We confirm that as your information is important to us, so that we have the responsibility to secure them with a managerial level only.
- Booking Rights : We work 24/7 but you can book a limo between 8:00 am - 9:00 pm. We accept your booking 3 H in advance for a SEDAN , 1 Day in Advance for SUV and 2 days for a Stretched Limos. only the administration office can make an exception.
- Quotation Commitment: we commit to any issued Quotation by GZH Limousine INC exclusively, so that we only accept a written order in details either by email, or through our website's mail, or by texting our Cell phone, not orally over the phone.
- Prices: Our prices rely on the airport new prices announced on June 2022. Quoted prices could be changed according to the Order Case, Place , Date, Time, extra stop, event, traffic, delay, and any other situation. Client should be informed and agreed in advance
- Lost Material: We and the driver, are not responsible for any Missing things in our cars, although we save what we find in the car for a couple of days especially for our regular-Known clients. we recommend you to Check out your Seat before you leave the car. a fees should be added to deliver any missing material in the car like any trip, it's not free!!
- Contracts: For Enterprises services and special long-term events, a contract should be signed in Person to cover all their needs accordingly.
- Credit Card Info: for any reservation make sure to provide your credit card in advance, All transactions, will be done after that trip is finished ( contracts have different treatment )
- Our Luxury Limos are Smoking Free, No Alcohol allowed except for On-Demand events for stretched Limos only (Wedding, Prom …etc.)
- COVID-19 measures (pended): Masks are obligatory for both Driver and Passengers, Sanitizer is required before entering the limos, Gloves are optional and available by GZH Limousine INC too.
- our drivers always wear suit and tie , clean, polite, smart and helpful.
- OTHER FEES
- No Show Fee: there is a no Show fee when client book the service and do not show up for any reason without regular cancellation
- Cancellation Fee: There will be no cancellation fee if client cancelled 12 H in Advance for a SEDAN & 24 H in advance for a SUV and a Stretched Limo.
- Airport Waiting Time Fee: Once the plane on the Gate the first 45 min waiting is free for the International and USA Arrivals, and first 30 min for the Domestic Canadian Arrivals
- Office / Home Waiting Time Fee: Driver usually arrive 10 to 15 min before the appointment, and would wait up to 15 min more without any applicable fee, after that charge by 1/2 h for any 1 min - 30 min late will be applied, then a charge per h for more than 30 min waiting time.
- Exceptions: The administration of the GZH Limousine INC. is the only one who decide any exceptional case from the above mentioned fees.
- Drivers: are not responsible to take any notice from the client regarding the booking and any reservation or additional trip required by the client, ONLY the administration are authorized to redirect the driver according to your need. Please call us in case there is any changes in your destination, or to add any extra route and stop... extra charge will be added accordingly.
- Enterprise Business Contract:
- Sign a contract with the company high managerial level
- Agree with the focal point to arrange all the company needs through him only
- Receive booking order by order by email exclusively with the required details: (passengers name, numbers, car type, time, date, source and destination,
- Certain Secretary will contact us for any changes
- Company's Credit card will be given to us, charge could be based on monthly basis, this will be written in the contract.
Your Business Is Very Important To Us
Our Valuable Clients: You can claim any issue by calling 1 514 996 2862
***** Thank you for paying your attention to our policies! *****